November 24, 2007

People with Disabilities Using the Web

I have just read the W3C document How People with Disabilities Use the Web. It describes several scenarios, assistive technologies and possible barriers for user with disabilities. I will summarize the information here, removing the scenarios and the references. If anybody is interested I recommend reading the W3C document. The post will consist of several sections each dedicated for a disability with the respective assistive technology and barriers. The sections will follow the template

Disability:
Assistive technologies and strategies:

  • Assistive Technology 1
  • Assistive Technology 2
Barriers:
  • Barrier 1
  • Barrier 2
Blindness:
Assistive technologies and strategies:
  • screen readers
  • speech synthesizer
  • text-based browsers
  • voice browsers
Barriers:
  • images that do not have alternative text
  • complex images (e.g., graphs or charts) that are not adequately described
  • video that is not described in text or audio
  • tables that do not make sense when read serially (in a cell-by-cell or "linearized" mode)
  • frames that do not have "NOFRAME" alternatives, or that do not have meaningful names
  • forms that cannot be tabbed through in a logical sequence or that are poorly labelled
  • browsers and authoring tools that lack keyboard support for all commands
  • browsers and authoring tools that do not use standard applications programmer interfaces for the operating system they are based in
  • non-standard document formats that may be difficult for their screen reader to interpret
Low Vision:
Assistive technologies and strategies:
  • extra-large monitors
  • increasing the size of system fonts and images
  • screen magnifiers
  • screen enhancement software
  • specific combinations of text and background colors
Barriers:
  • absolute font sizes that do not change (enlarge or reduce) easily
  • inconsistent layout which makes navigation difficult the page is enlarged, due to loss of surrounding context
  • pages or images with poor contrast which cannot be easily changed through user override of author style sheets
  • text presented as images, which prevents wrapping to the next line when enlarged
  • many of the barriers listed for blindness
Color blindness:
Assistive technologies and strategies:
  • own style sheets to override the font and background color choices of the author
Barriers:
  • color that is used as a unique marker to emphasize text on a Web site
  • text that inadequately contrasts with background color or patterns
  • browsers that do not support user override of authors' style sheets
Deafness:
Remark: Deaf people may use predominantly a sign language, and they may or may not read a written language fluently, or speak clearly.

Assistive technologies and strategies:
  • captions for audio content
  • rely on supplemental images to highlight context.
Barriers:
  • lack of captions or transcripts of audio on the Web, including webcasts
  • lack of content-related images in pages full of text, which can slow comprehension for people whose first language may be a sign language instead of a written/spoken language
  • lack of clear and simple language
  • requirements for voice input on Web sites
Hard of hearing:
Assistive technologies and strategies:
  • captions for audio content
  • amplification of audio
Barriers:
  • lack of captions or transcripts for audio on the Web, including webcasts
Motor disabilities:
Remark: People with motor disabilities may need more time when filling out interactive forms on Web sites.

Assistive technolgoies and strategies:
  • specialized mouse
  • keyboard with a layout of keys that matches range of hand motion of the users
  • pointing device such as a head-mouse, head-pointer or mouth-stick
  • voice-recognition software
  • eye-gaze system
Barriers:
  • time-limited response options on Web pages
  • browsers and authoring tools that do not support keyboard alternatives for mouse commands
  • forms that cannot be tabbed through in a logical order
Speech disabilities:
Assistive techonolgies and strategies:
  • voice recognition software
  • alternate input mode such as text entered via a keyboard
Barriers:
  • voice-based interaction is required and no alternative input mode is available
Visual and auditory perception:
Assistive technologies and strategies:
  • getting information through several modalities at the same time (web site + screen reader, audio + captions)
Barriers:
  • lack of alternative modalities for information on Web sites, no textto be converted to audio to supplement visuals, no captions for audio
Attention deficit disorder:
Assistive technologies and strategies:
  • turn off animations
Barriers:
  • distracting visual or audio elements that cannot easily be turned off
  • lack of clear and consistent organization of Web sites
Intelectual disabilities:
Assistive technologies and strategies:
  • graphics to enhance understanding of a site
Barriers:
  • unnecessarily complex language on Web sites
  • lack of graphics on Web sites
  • lack of clear or consistent organization of Web sites
Memory disabilities:
Assistive technologies and strategies:
  • consistent navigational structure throughout the site
Barriers:
  • lack of clear or consistent organization of Web sites
Mental health disabilities:
Assistive technologies and strategies:
  • turning off distracting visual or audio elements
  • screen magnifiers
Barriers:
  • distracting visual or audio elements that cannot easily be turned off
  • Web pages with absolute font sizes that do not enlarge easily
Seizure disorders:
Assistive technologies and strategies:
  • turn off animations, blinking text, or certain frequencies of audio
Barriers:
  • use of visual or audio frequencies that can trigger seizures

Fore more detailed information, please visit How People with Disabilities Use the Web.

1 comment:

Yiwei said...

It also gives me good visions of the topic "multimodality".